At LuxoBense Group, your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website LuxoBense.com, including any subdomains or pages related to our child companies: LuxoBense Leathers, LuxoBense Ecommerce, LuxoBense Hotels, and LuxoBense Travels.

By accessing our website, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full Name

  • Email Address

  • Phone Number

  • Billing/Shipping Address

  • Payment Details (processed securely through third-party platforms)

  • Account credentials (for registered users)

b. Non-Personal Information

We may also collect non-identifiable data such as:

  • Browser type and version

  • Device type

  • IP address

  • Cookies and usage data

  • Pages visited and time spent on the site


2. How We Use Your Information

We use the collected data to:

  • Process orders and manage transactions

  • Improve our website, products, and services

  • Send transactional emails, order updates, and customer support communications

  • Respond to your inquiries and requests

  • Prevent fraud, security threats, or unauthorized access

  • Comply with legal obligations


3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies help us understand user behavior, improve performance, and deliver personalized content.

You can choose to disable cookies through your browser settings, although doing so may affect your ability to use certain features of our website.


4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your data with trusted vendors who help us operate the website and fulfill services (e.g., payment gateways, shipping companies).

  • Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, or property.

  • Business Transfers: In the event of a merger, acquisition, or restructuring, your information may be transferred as part of the business assets.


5. Data Security

We take your privacy seriously and implement industry-standard security measures to protect your information. This includes encryption, SSL technology, and secure access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.


6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your data:

  • The right to access, correct, or delete your personal information

  • The right to object to or restrict processing

  • The right to data portability

  • The right to withdraw consent at any time (where applicable)

To exercise these rights, please contact us at: privacy@luxobense.com


7. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those websites. Please review their policies before providing any personal data.


8. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or applicable age of digital consent in your region). We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately.


9. International Data Transfers

If you are accessing our site from any country, your data may be transferred to, stored, and processed in a country with different data protection laws. By using our site, you consent to such transfers.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The “Effective Date” at the top of this page will be updated accordingly. We encourage you to review this page periodically.


11. Contact Us

If you have questions, concerns, or complaints about our privacy practices, please contact us:

Email: info@luxobense.com, legal@luxobense.com
Headquarters Address: Pkt 6, Sector-25, Rohini, Delhi, India 110085